Welcome to Salonsathi (accessible at www.salonsathi.com), operated by Salonsathi, a business based in Pune, Maharashtra, India. By accessing our website or using our mobile applications (Android and iOS), you agree to these Terms.

1. About the Service

Salonsathi provides a software-as-a-service (SaaS) platform designed for salon and business management, including appointment scheduling, billing, invoicing, customer management, and analytics. The website functions as a marketing and account management platform, while mobile applications provide service access and usage.

2. Eligibility

You must be at least 18 years old to use the service.
You agree to provide accurate and complete information during registration.

3. Account & Authentication

Users register using a valid email address. Authentication is performed via Email OTP (One-Time Password). You are responsible for all activity under your account.

4. Subscription & Billing

Salonsathi operates on a subscription-based model. Subscriptions may be obtained via the website or platform-supported billing systems. Subscriptions may automatically renew unless canceled before the end of the billing cycle.

5. Payments

Website payments are securely processed via Razorpay. Prices are subject to change with prior notice. International transactions may include currency conversion or bank charges.

6. Cancellation & Refund Policy

Users may cancel subscriptions at any time. Cancellation will stop future billing only. Access continues until the end of the current billing period.

No Refund Policy:

All payments are non-refundable, unless required by applicable law. No refunds for partial usage, unused periods, or early termination.

7. GST & Taxation (India)

GST is applied as per applicable Indian tax laws. If a valid GSTIN is not provided, transactions will be treated as B2C (Business-to-Consumer).

8. Platform Compliance

Users accessing Salonsathi via mobile applications must comply with the policies of the respective platforms (Google Play Store & Apple App Store).

9. Acceptable Use

You agree not to use the service for unlawful purposes, attempt unauthorized access, interfere with system security, or reverse engineer the platform.

10. Limitation of Liability

Salonsathi is not liable for business losses, loss of profits, or data loss beyond reasonable control. Users are responsible for maintaining backups of important data.

11. Governing Law

These Terms are governed by the laws of India. Jurisdiction: Pune, Maharashtra.

Questions about our terms?

admin@salonsathi.com

Terms & Conditions